smart lock keeps disconnecting — what is actually documented (and what is not)
Source: TTLock 官方 API 文档 + CERT VU#949046 + 公开逆向仓库 · Template: troubleshoot · Last verified 2026-08-22
What the data shows
- 「smart lock keeps disconnecting」在 Google Autocomplete 下返回 8 条真实建议：august lock keeps disconnecting from wifi；august lock keeps disconnecting from homekit；yale smart lock keeps disconnecting from wifi；schlage smart lock keeps disconnecting from wifi；august smart lock keeps disconnecting from wifi；kwikset smart lock keeps disconnecting from wifi；yale door lock keeps disconnecting from wifi；schlage smart lock keeps turning off。
- TTLock 云端 API 文档原文写明：云端只保留半年内的操作记录。超过半年的开门记录在云端查不到，需要自建镜像。
- CERT 已公开 8 个未修复漏洞（CVE-2023-6960, 7003, 7004, 7005, 7006, 7007, 7009, 7017，VU#949046）。CERT 原文：There is no software solution for these vulnerabilities, only a potential work-around。
- TTLock Open Platform API 目录（user/lock/ekey/passcode/gateway/IC卡/指纹/人脸/记录/分组/固件/无线键盘/遥控/门磁/NB-IoT/二维码/WiFi锁/掌静脉/电表/水表）中不存在 doorbell、camera、video、intercom 任何端点——这是我们逐条核对完整目录得出的。
- 锁的 BLE 协议已被第三方逆向：service 0x1910、write 特征 fff2、notify 特征 fff4、包头 7f5a、CRC8-MAXIM。存在可本地控制的开源实现，云端仅在初次配对时联系一次。
Honest limitations
- Every number above comes from the named source and can be reproduced.
- This page contains no estimated search volume, no market-size extrapolation, and no unverified third-party figures.
- Where we have not tested something ourselves, the page says "not verified" instead of guessing.
Get the underlying data
Everything on this page on smart lock keeps disconnecting — what is actually documented comes from a dataset we maintain: node-level records for commercial access-control contractors, accreditation data scraped from their own sites, and UK company-registry matches. We send the raw extract, not a brochure.
Why was this person denied?
Most access platforms tell you a door was refused, not why. Ours evaluates the rule chain and
names the reason — schedule window, group assignment, or suspended user.
See the live policy engine Related pages
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